We want you to love our purses as much as we do. But on the rare occasion you don’t, you can request a refund within 30 days of receiving your order. Within 3 business days of receiving your return we will issue a store credit. Please contact us at to initiate a return. Please reference your order number. All returned items must have original tags on them and be in new condition. There is no refund of the original $7 shipping charge. All items discounted more than 25% are considered final sales.
Wrong or Defective Item
Please inspect your item immediately upon receipt and contact us within 3 business days of receipt of your order if you received the wrong merchandise. Defective items must be returned within 60 days of receiving your order. Defective items are classified as bags that are in average to above average condition, but have a manufacturer’s flaw. Examples would include a splitting zipper, lining that is coming unstitched or broken handle. Damage to a bag due to mistreatment, daily use or any other reason is not covered. The bag must be in average to above average condition with the exception of the defect. We showcase our bags as accurately as possible, but please be aware some items may vary slightly in colors or measurements. Such variations are not considered defects.
This site is secured by a Secure Sockets Layer, or SSL certificate, This allows visitors to view our site over an HTTPS connection. This secures the connection between your browser and the site you’re visiting.
Hyper Text Transfer Protocol Secure (HTTPS) is the secure protocol through which your browser communicates with sites. When using HTTP sites, any data that is transferred can potentially be accessed or manipulated by attackers. However, when using HTTPS sites, data is encrypted and authenticated and therefore secured. We take your security very seriously and are proud to provide this extra layer of protection.
This privacy notice discloses the privacy practices for www.shoppursenality.com.
This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.